they don't support their products. I bought from them over the phone. never was told their return policy. tried returning a part. they said NO.
there is a whole buncha politics between stillen and their resellers. If I call adam and say "hey, I can get xxx part for yyy from Coz"...adam will say "ok, you got it for yyy-1". then they will increase the costs to COZ. So now COZ doesn't get a good price break, and has to increase his prices.
Ask Steamy about what stillen did to our HKS turbo GB...